FAQ

Below are the most frequently asked questions.

What do I do if I am not sure about how to react to a situation?

If you have any doubt about whether a situation/decision/action is ethical, you can refer to the chart on the “Questions” page.

The Code of Ethics does not answer my question. Whom can I contact?

You can contact the Ethics Line or the Legal Department.

In addition to the Ethics Line, several other channels are available to make an alert: employees can also contact the Personnel Department, the Security Department, the Legal Department, their manager or another manager, the company medical officer or the Region Ethics Correspondent.

When should I make an alert on the Ethics Line?

If a Group employee becomes aware of facts that could constitute a possible violation of applicable laws and regulations, of this Code, or of other principles or prescriptions of the Group, they must report them, so that these facts can be investigated and appropriate measures taken to deal with the situation and prevent its recurrence.

If you have any doubt about whether a situation/decision/action is ethical, you can refer to the chart on the “Questions” page.

Each person who receives an alert must ensure that it is registered in the Ethics Line database, so that it can be investigated and that appropriate measures can be taken to deal with the situation and prevent its recurrence.

How do I make an alert?

To report a potential violation of applicable laws and regulations, this Code, or of other principles and prescriptions of the Group, the Group has made an Ethics Line available to employees and third parties all over the world, accessible via the Internet or by telephone.

This professional whistleblowing system, hosted and managed by an independent external supplier, enables anyone – employees, partners, customers, suppliers or subcontractors – to report violations of a law or regulation, of this Code, or any situation contrary to the principles and prescriptions of the Group. The Ethics Line is available here.

In addition to the Ethics Line, several other channels are available to make an alert: employees can also contact the Personnel Department, the Security Department, the Legal Department, their manager or another manager, the company medical officer or the Region Ethics Correspondent.

I believe that my health or safety is threatened, whom should I contact?

You have many choices to contact, among them:
– Your Manager
– The company medical officer
– The RGEP of your entity
– The Head of Personnel of your entity
– The coordinator of the CoPil (Steering Committee) Health/Safety/Quality of Life at Work of your entity
– The Ethics Line

Whom should I contact if I experience discrimination or harassment at work?

You have several contacts to choose from:
– The Diversity and Inclusion manager
– Your Development Partner (PDP)
– Your Manager
– The Ethics Line

What anti-corruption laws apply to Michelin?

As a company whose ultimate parent is traded on the French stock exchange, the Group’s activities throughout the world are subject to French law on corruption and influence peddling, in particular its requirement that the company adopt certain measures to fight corruption.
This Code as well is applicable to Michelin’s activities in France and in all of its countries of operation. The local law in force in these countries of activity may be stricter than this Code. If so, the country’s anti-corruption laws will prevail in such country. It is the responsibility of the employee, in collaboration with the Legal Department, to fully understand the scope of such exceptions.

The local law is stricter than the Group rules. What should I do?

All over the world, laws and regulations are enacted by government authorities at different levels: country, city, canton, province. Some laws and regulations also have extraterritorial scope.
For certain topics, local law may be stricter than this Code. If so, local laws will prevail. However, in the event that this Code is stricter than local law, this Code will prevail.

If I have a doubt about what laws and regulations apply, whom should I contact?

You should contact the Legal Department.

A common practice in my country is prohibited by the Group. What should I do?

For certain topics, local law may be stricter than this Code. If so, local laws will prevail. However, in the event that this Code is stricter than local law, this Code will prevail.

I have a concern: I believe that my personal situation (or that of my family or friends) could represent a conflict of interest in favor or against the interests of Michelin. What should I do?

You should immediately talk about it with your manager.

Where can I find the Michelin Purchasing Principles?

The Michelin Purchasing Principles are available here.

What are Michelin's commitments with respect to local communities?

The Michelin group wishes to carry out its activities in harmony with local communities wherever it is established and seeks to ensure that its presence is as beneficial to them as possible. To this end, it makes the following commitments:

  • Identify the interests and needs of the surrounding populations very early on in a construction, site development or land acquisition project. This consultation work with stakeholders concerned or impacted by the project includes the potentially most vulnerable groups.
  • Look for favorable and beneficial opportunities and actions for local stakeholders (employment, joint projects); prevent the risk of negative occurrences; adjust our projects so that they benefit them as much as possible and do not adversely affect their health, safety, access to natural resources or their cultural heritage during the construction phase or when the site is in operation.
  • Maintain direct, regular, transparent and high-quality communication with local communities and all stakeholders present near operating sites.
  • Establish a mechanism for handling complaints. In the event of damage to the environment or to local populations, address each complaint and propose appropriate repair and compensation plans. Make this system known to local communities.

As an employee, what should I remember with respect to social media?

Social networks (Facebook, Linkedln, blogs, forums, etc.) give employees the opportunity to express themselves, to learn and to share information with colleagues, customers or partners.

In this context, everyone must act responsibly to preserve the image and reputation of the Group.

A guide “Social Networks: Best Practices for Employees” is available to guide employees in the use of social networks for private purposes.

When speaking, everyone must protect the Group’s reputation, the brand image and avoid disclosing confidential information.

Do: I must

  • Configure any personal account with my personal e-mail address.
  • Mention that comments are written and posted in a personal capacity and/or only mention personal facts (not professional) in my biography/profile.
  • Mention that comments are written and posted in a personal capacity and/or only mention personal facts (not professional) in my biography/profile.
  • Report any false account to the Digital & Social Room/DCEM. The Group is sometimes the victim of identity theft.

Don’t: I must not

  • Include the Group’s logo in my visual identity, to avoid any confusion.
  • Include the name of the MICHELIN Group in my username.
  • Refer to partners, customers or suppliers without their prior agreement.
  • Reveal confidential information that does not belong to me.